Tag Archives: apple

Is Apple losing it’s IQ?

Yesterday’s Apple event was not much awaited (let us be honest about it, at least I was not) and what apple fans are looking for is the 10th anniversary of iPhone next year. However, as with each year, we did look forward to seeing if there are any pathbreaking innovations coming out this year.

The two major features which were predicted came true – a dual camera and removing the headphone jack. Are they really path breaking?

Is this really innovation? Let us go back into a little history. When Steve Jobs was at the helm of Apple, suddenly there were outbursts of innovation beginning with iPod to iPhone to iPad. The rhythm continued till about 2010 and then things started to slow down. Except for the change in the size of the screen, not many new innovations have come out from Apple. Every year, the only dialogue you hear is “the biggest thing ever happened to iPhone since it was born”. Definitely. This is an improvement from the previous version, but not a major change or new feature coming in except that they have started to bring out more and more accessories which will generate alternative revenues because we know iPhone sales are slowing down.

Innovation Quotient
It is important to understand at this juncture that there is a cycle of innovation and all companies have to go through it. There is a limitation – in thinking, in market acceptability and accessibility.

Apple over the last 15 years has bought out products which had a different perspective. This increased the hype of their offerings and together with Steve’s obsession for beautification and practicality (read design thinking), Apple products have changed the way the world looks at technology. Competition evolved. Even though not many are able to match/catch up to the beautification (many companies are coming close these days), there is a tough competition which has evolved. With the IP protection and patent laws, Apple was able to withhold many of its innovations and keep them in-house. Alternatives evolved.

When disruptive innovation happens, the level of hype comes down. We take the time to understand the long-term impact of a new feature/functionality. This has to be playing in as time goes by. Let us go back a little into history and look at iPad. iPad initially came in as an offering between a smartphone and personal computer. People predicted that there is no need of this offering and there is no long-term impact, but today, we look at devices like iPad and tablets as a serious alternative to a personal computer because it is easy to carry around and worked with. This lead to bringing in lighter and more compact laptops. It took a while to accept the concept of iPad and tablets, but now, all of us are using them.

During the latency period companies like apple cash in on the current needs. Look at the new iWatch, yes, good load of new aspects came in, water resistant, inbuilt GPS and ability to track your workouts, but bringing Pokemon to the watch is only going with the market craze and if they can add few bucks to their kitty by bringing this game to the watch, why not?

It is not all about Innovation all the time. It is very difficult to sustain the innovation business model. Companies need to offer best what their core is – for Apple, it is any of their products and we know they are very good.

IMHO, Apple’s Innovation Quotient has not come down. It is just that the hype level is coming down and this is a natural phenomenon. This will settle down and for a path breaking innovation to shake the markets to come in, will take a little while longer.

Letter to Steve Jobs

Hello Mr. Jobs,

This is my first letter to you. I am a true devotee of Apple like many others in this world. I hail from India and wanted to take this opportunity to write to you and share few of my thoughts on your strategy of Apply products for countries like India.

I do understand that since the beginning, Apple has produced only technologically superior products. However, when these technologically rich products do not reach people at the right time it is a waste. Also, if technology cannot be affordable, then there is no point in producing it, because in return, it would not give you any results in creating the technology which cannot be used by people.

As I understand, all of your products are technologically rich and also expensive. To add to this, you keep changing versions of your products too very soon and few of the features do not make sense at all, there by hitting hardly on your buyer.

Let us take an illustration of your iPod. When it was initially launched, it created a revolution. Music has been redefined. As Microsoft took a computer to a common man, iPod took music to every pair of ears. This is remarkable. The way music industry works has been redefined. Instead of buying the complete album, you provided opportunity for music lovers just to buy just the music they want to listen. Over the next few years, there were many new additions and enhancements to iPod so quickly that the first mover was completely dejected and unfortunately, there is no way I can upgrade an existing music system. Why do you do this? You may ask, is this the same way other music systems work? No, but as an Innovation organization, can’t you think differently? I do agree that there is something called “Product Life Cycle”. Every product has its end, just as it has its beginning. By being an Innovative organization, cannot Apple think something different to this life-cycle? Like we recycle our clothes and waste, I am sure there is a scope of recycling the product.

Another classic invention is your iPhone. The mobile phone industry was shaken with the launch. Your competitors started “innovating” more exhaustively, just to beat your phone. However, you again proved your point by bringing out updated versions too quickly into the market and there by hitting on middle-income people like me. I cannot afford Rs. 35,000 for a mobile phone once a year. Also, iPhone locks me with certain features which I really do not need. For example, the iPhone comes in two varients – 16GB / 32GB. I do not need a phone with so much memory. I have my iPod and I really do not want to throw it away because I paid a real good amount of money for that (Rs.13,000). Instead, why cannot be there an iPhone version which comes with standard memory and allow me to upgrade its memory when I need? This reduces the cost and does not confuse me – iPod for music and video, iPhone for mobile purposes and Mac. Is there a time Apple will reduce this confusion for us?

Is it by chance or by choice do you do this? Why do you also rate your products so exorbitantly and do not give us options of using what we want rather than forcing what you want to sell? It is my very strong belief that what ever is the product/service/innovation you bring out, if it cannot reach the middle of the pyramid, there is no big deal of it.

At the moment, Apple is catering only to the Top of the Pyramid and the upper top of middle of the pyramid. It is understandable that this is your business strategy, but with a little twist, you can take your Innovations to many more, there by changing the game of computing.

I am sure, the same is going to happen with iPad. The first buyers will be held at ransom when they realize how much has changed in an iPad in a very short time (At this point, iPad does not have multi-tasking and Camera and I am sure these will be included in 12-18 months of its availability in market).

Is there any thing you can do about this?

Appreciate your understanding..

Regards,

Hari

Was reading an interesting article on the same topic today ‘By Ignoring India, Apple is doing a big mistake‘.